Refund Policy

Thank you for shopping with LeadBank.
We strive to provide high-quality digital products that deliver value instantly.
Because our products are downloadable and accessible immediately after purchase, we follow a strict refund policy outlined below.


1. No Refunds on Digital Products

All purchases made on LeadBank for downloadable digital goods (such as lead lists, templates, documents, digital tools, etc.) are non-refundable.

Once a product is downloaded or accessed, we cannot reverse delivery—therefore, we do not offer refunds under any circumstances.


2. Accidental Purchases

Please review your order carefully before completing your purchase.
Since access is granted instantly, accidental or mistaken purchases are not eligible for refunds.


3. Duplicate Purchases

If you are charged twice for the same product, we will verify the transaction.
After confirmation, a refund for the duplicate payment will be issued.


4. Download or Access Issues

If you experience trouble accessing your digital product:

  • Contact us within 24–48 hours

  • Provide your order number and email address

  • We will resend the download link or assist you until the issue is resolved

Technical issues do not qualify for refunds, but we will ensure you receive your purchase.


5. Product Quality Concerns

If you believe the product is not as described, you may contact us within 48 hours of purchase with details.
We will review the case and may provide:

  • A replacement file, or

  • Additional support

Refunds will only be considered if the product is significantly different from the description.


6. Contact Information

For all support queries, please contact us at:
📧 [your support email here]
We aim to respond within 24–48 hours.


7. Agreement

By purchasing from LeadBank, you acknowledge and agree to this Refund Policy.